Quick Links
This Privacy Policy describes Micro Grid Power, LLC’s (“Micro Grid,” “our,” “us,” or “we”) policies regarding the treatment of Personal Information we collect about you when you visit our website at microgridpower.com (the “Site”), purchase a product or service through us, or otherwise engage with us (collectively, the “Services”). “Personal Information” is non-public information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual.
When you use our Services, you agree to our collection, use, disclosure, and sharing of Personal Information about you as described in this Privacy Policy. If you do not provide us with Personal Information we request, we may not be able to provide you with our Services or your experience with those Services may be impaired.
A link to a Portable Document Format (PDF) version of this privacy policy can be found here: Privacy Policy.
Scope
Our Services and this Privacy Policy are intended for commercial businesses and their owners/employees acting in their professional capacity. Our Services and this Privacy Policy are not intended for individuals in their personal capacity.
Personal Information We Collect
The Personal Information we collect generally includes: (1) information needed to provide the Services (e.g., evaluating your potential energy cost savings); and (2) information that assists us in providing, improving, and marketing our Services or services of our affiliates. In the last 12 months, we have collected the following Personal Information from the sources, and for the purposes, described below. The specific pieces of Personal Information we collect about you vary depending on the nature of your interactions with us and may not include all examples listed below.
| Personal Information We Collect | Where We Get It | Why We Collect It |
|---|---|---|
| Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, or passport number. | • Directly from you • From our affiliates | • To provide and communicate about our Services • For marketing purposes • For operational functions |
| Categories of personal information described in subdivision (e) of Section 1798.80 (e.g., name, physical characteristics, telephone number, credit card number, debit card number, or any other financial information). | • Directly from you • From our affiliates | • To provide and communicate about our Services • For marketing purposes • For operational functions |
| Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement. | • Directly from you • From our affiliates | • To provide our Services • For data analysis and pricing • For marketing purposes |
| Professional or employment-related information, such as your job title, business contact information, domain, industry, location of company headquarters, and company size. | • Directly from you • From our affiliates | • To provide and communicate about our Services • For marketing purposes • For operational functions |
| Commercial information, including records of personal property; products or services purchased, obtained, or considered; or other purchasing or consuming histories or tendencies. | • Directly from you • From our affiliates | • To provide and communicate about our Services • To market our Services • For operational functions |
| Inferences drawn from any of the information identified in this chart to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | • From the information we receive directly from you • From our affiliates | • To conduct research, auditing, or quality assurance • For marketing purposes |
| Personal Information We Collect | Where We Get It | Why We Collect It |
|---|---|---|
| Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, or passport number. | • Directly from you • From our affiliates | • To provide and communicate about our Services • For marketing purposes • For operational functions |
| Categories of personal information described in subdivision (e) of Section 1798.80 (e.g., name, physical characteristics, telephone number, credit card number, debit card number, or any other financial information). | • Directly from you • From our affiliates | • To provide and communicate about our Services • For marketing purposes • For operational functions |
| Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement. | • Directly from you • From our affiliates | • To provide our Services • For data analysis and pricing • For marketing purposes |
| Professional or employment-related information, such as your job title, business contact information, domain, industry, location of company headquarters, and company size. | • Directly from you • From our affiliates | • To provide and communicate about our Services • For marketing purposes • For operational functions |
| Commercial information, including records of personal property; products or services purchased, obtained, or considered; or other purchasing or consuming histories or tendencies. | • Directly from you • From our affiliates | • To provide and communicate about our Services • To market our Services • For operational functions |
| Inferences drawn from any of the information identified in this chart to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | • From the information we receive directly from you • From our affiliates | • To conduct research, auditing, or quality assurance • For marketing purposes |
For purposes of the above chart, Personal Information we collect “directly from you” includes: (i) Personal Information you provide to us, for example, when you: purchase a product or service; provide us with your preferences; create an account; submit a form; interact with us or our Micro Grid Power ROI Calculator; and (ii) information we collect using online technologies when you use our Site.
Personal Information We Disclose
The below chart summarizes Personal Information we have disclosed, why we disclose it, and to whom we disclosed it, all in the last 12 months.
We may also disclose the above Personal Information in the event of a corporate transaction (e.g., a sale, merger, financing), as requested by you, or for legal purposes (e.g., as required to do so by law, or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect or defend our rights, interests or property or that of other customers or users, (iii) act in urgent circumstances to protect the personal safety of users of the Sites or the public or (iv) protect against legal liability or potential fraud, in each case as determined in our sole discretion).
We do not use or disclose sensitive Personal Information for any purposes other than those permitted by law.
Whether Your Personal Information is “Sold” or “Shared”
Although Micro Grid does not sell or share Personal Information for monetary consideration, our use and disclosure of your Personal Information to marketing partners and affiliates for the purposes specified below falls within some state laws’ definitions of “selling” or “sharing,” including for “targeted advertising” purposes. The chart below describes the categories of Personal Information we have “sold” or ”shared,” the purpose of the selling or sharing, and the categories of third partes to whom we have sold or shared that information, all within the preceding 12 months.
| Personal Information We Disclose | To Whom We Disclose It | Why We Disclose It |
|---|---|---|
| Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, or passport number. | • Affiliates • Marketing partners • Order fulfillment and manufacturing service providers | • To provide our Services • For us and our affiliates to market our products and services |
| Categories of personal information described in subdivision (e) of Section 1798.80 (e.g., name, physical characteristics, telephone number, credit card number, debit card number, or any other financial information). | • Affiliates • Marketing partners • Order fulfillment and manufacturing service providers | • To provide our Services • For us and our affiliates to market our products and services |
| Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement. | • Affiliates • Marketing partners | • For maintaining, providing, and improving our Services • For us and our affiliates to market our products and services |
| Professional or employment-related information, such as your job title, business contact information, domain, industry, location of company headquarters, and company size. | • Affiliates • Marketing partners • Order fulfillment and manufacturing service providers | • To provide our Services • For us and our affiliates to market our products and services |
| Commercial information, including records of personal property; products or services purchased, obtained, or considered; or other purchasing or consuming histories or tendencies. | • Affiliates • Marketing partners • Order fulfillment and manufacturing service providers | • To provide our Services • For us and our affiliates to market our products and services |
| Inferences drawn from any of the information identified in this chart to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | • From the information we receive directly from you • From our affiliates | • To conduct research, auditing, or quality assurance • For marketing purposes |
| Personal Information We Disclose | To Whom We Disclose It | Why We Disclose It |
|---|---|---|
| Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, or passport number. | • Affiliates • Marketing partners • Order fulfillment and manufacturing service providers | • To provide our Services • For us and our affiliates to market our products and services |
| Categories of personal information described in subdivision (e) of Section 1798.80 (e.g., name, physical characteristics, telephone number, credit card number, debit card number, or any other financial information). | • Affiliates • Marketing partners • Order fulfillment and manufacturing service providers | • To provide our Services • For us and our affiliates to market our products and services |
| Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement. | • Affiliates • Marketing partners | • For maintaining, providing, and improving our Services • For us and our affiliates to market our products and services |
| Professional or employment-related information, such as your job title, business contact information, domain, industry, location of company headquarters, and company size. | • Affiliates • Marketing partners • Order fulfillment and manufacturing service providers | • To provide our Services • For us and our affiliates to market our products and services |
| Commercial information, including records of personal property; products or services purchased, obtained, or considered; or other purchasing or consuming histories or tendencies. | • Affiliates • Marketing partners • Order fulfillment and manufacturing service providers | • To provide our Services • For us and our affiliates to market our products and services |
| Inferences drawn from any of the information identified in this chart to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | • From the information we receive directly from you • From our affiliates | • To conduct research, auditing, or quality assurance • For marketing purposes |
| Personal Information We Disclose | To Whom We Disclose It | Why We Disclose It |
|---|---|---|
| Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, or passport number. | • Affiliates • Marketing partners • Order fulfillment and manufacturing service providers | • To provide our Services • For us and our affiliates to market our products and services |
| Categories of personal information described in subdivision (e) of Section 1798.80 (e.g., name, physical characteristics, telephone number, credit card number, debit card number, or any other financial information). | • Affiliates • Marketing partners • Order fulfillment and manufacturing service providers | • To provide our Services • For us and our affiliates to market our products and services |
| Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement. | • Affiliates • Marketing partners | • For maintaining, providing, and improving our Services • For us and our affiliates to market our products and services |
| Professional or employment-related information, such as your job title, business contact information, domain, industry, location of company headquarters, and company size. | • Affiliates • Marketing partners • Order fulfillment and manufacturing service providers | • To provide our Services • For us and our affiliates to market our products and services |
| Commercial information, including records of personal property; products or services purchased, obtained, or considered; or other purchasing or consuming histories or tendencies. | • Affiliates • Marketing partners • Order fulfillment and manufacturing service providers | • To provide our Services • For us and our affiliates to market our products and services |
We may also disclose the above Personal Information in the event of a corporate transaction (e.g., a sale, merger, financing), as requested by you, or for legal purposes (e.g., as required to do so by law, or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect or defend our rights, interests or property or that of other customers or users, (iii) act in urgent circumstances to protect the personal safety of users of the Sites or the public or (iv) protect against legal liability or potential fraud, in each case as determined in our sole discretion).
We do not use or disclose sensitive Personal Information for any purposes other than those permitted by law.
Whether Your Personal Information is “Sold” or “Shared”
Although Micro Grid does not sell or share Personal Information for monetary consideration, our use and disclosure of your Personal Information to marketing partners and affiliates for the purposes specified below falls within some state laws’ definitions of “selling” or “sharing,” including for “targeted advertising” purposes. The chart below describes the categories of Personal Information we have “sold” or ”shared,” the purpose of the selling or sharing, and the categories of third partes to whom we have sold or shared that information, all within the preceding 12 months.
| Personal Information We Sell/Share | Purpose of “Selling” or “Sharing” | Categories of Third Parties We Share With |
|---|---|---|
| Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, or passport number. | • For marketing and advertising purposes • For data analytics • As part of our corporate structure | • Affiliates • Marketing and advertising partners |
| Categories of personal information described in subdivision (e) of Section 1798.80 (e.g., name, physical characteristics, telephone number, credit card number, debit card number, or any other financial information). | • For marketing and advertising purposes • For data analytics • As part of our corporate structure | • Affiliates • Marketing and advertising partners |
| Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement. | • For marketing and advertising purposes • For data analytics • As part of our corporate structure | • Affiliates • Marketing and advertising partners |
| Professional or employment-related information, such as your job title, business contact information, domain, industry, location of company headquarters, and company size. | • For marketing and advertising purposes • For data analytics • As part of our corporate structure | • Affiliates • Marketing and advertising partners |
| Commercial information, including records of personal property; products or services purchased, obtained, or considered; or other purchasing or consuming histories or tendencies. | • For marketing and advertising purposes • For data analytics • As part of our corporate structure | • Affiliates • Marketing and advertising partners |
Children’s Information
Our Site and Services are intended for commercial businesses and their employees/owners, not for individual users or those under the age of 16. No one under the age of 16 may provide any Personal Information on the Site. We do not knowingly collect Personal Information from children under 16 and therefore, we do not sell or share such Personal Information. If you are under 16, do not use or provide any Personal Information on the Site. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that Personal Information. We do not knowingly solicit or accept Personal Information from individuals under 13 years old.
Digital Technologies
We use various digital tracking technologies to gather information about you when you interact with the Site, email communications, or our Services. These tracking technologies include technologies such as cookies, web or hardware, pixels, log files, local shared objects, and similar technologies. Certain information about your use may be collected automatically, including, but not limited to:
details of your visits to and information generated in the course of your use of the Site (including the timing, frequency, and pattern of service use) including, but not limited to, traffic data, location data, weblogs and other communication data, the resources that you access, and how you reached our Site;
details regarding the device you use to access our Services, including but not limited to your operating system and browser type;
information about how you interact with our ads and newsletters, including whether you open or click links in any correspondence; and
information that you make available to us on social media platforms, such as by clicking on a social media icon linked from our Site or Services, including your account ID or username and other information included in your posts.
We and technology providers use the information gathered via these technologies to maintain and optimize our Site (e.g., improving security, fixing bugs, preventing website crashes), understand traffic and usage patterns, associate information with a particular user or device, serve ads targeted to your interests and based on your online activities, and for marketing purposes (e.g., generating leads and tailoring our marketing efforts). Our partners may also supplement this data with the same or similar categories of Personal Information they have collected about you. Our use of your Personal Information for targeted advertising purposes does not increase the number of ads you see, only how relevant those ads are to you.
The cookies on the Site may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue in your browser until they are deleted or expire). Some of the cookies we use may be flash cookies or Adobe cookies, which may contain demographic information and depending on your browser, these cookies may not normally be deleted when your cookies are deleted. Please check your browser to determine where these types of cookies are stored and how they may be deleted. Among other cookies, we use Google Analytics. You can learn more about how those cookies work by visiting “How Google uses information from sites or apps that use our services,” located at https://policies.google.com/technologies/partner-sites. You may install a Google Analytics Opt-out Browser Add-on by visiting https://tools.google.com/dlpage/gaoptout. We may also use Adobe cookies, such as Adobe Analytics, to better understand your experience, such as where you go and what you do on our Site. If you prefer not to have your browsing information aggregated and analyzed via Adobe Analytics, please do not use our Site.
You can learn more about cookies, see what cookies have been set on your computing device, and learn how to manage and delete them by visiting http://allaboutcookies.org.
While we recommend that you leave cookies and other digital tracking technologies turned on, as they allow you to take advantage of some of the features of the Site, you have choices. Specifically, you can configure your browser settings to (i) receive notifications when you are receiving new cookies, (ii) disable cookies, or (iii) delete cookies. Please refer to your Web browser's help section for information on how to do this. You can also opt-out of selling/sharing by emailing your request to privacy@microgridpower.com, using our cookie banner, or by using an opt-out preference signal, such as the Global Privacy Control (“GPC”) on browsers and/or browser extensions that support such a signal. To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.
Your browser or device may include “Do Not Track” functionality, but at this time, we do not alter our Site’s data collection and use practices in response to Do Not Track signals.
Links To Third-Party Websites
The Site may contain links to other websites not operated or controlled by us (the "Third-Party Sites"). The policies and procedures set forth herein do not apply to any Third-Party Sites. The owners and operators of all Third-Party Sites are responsible for all Personal Information provided, collected, maintained, stored, or otherwise disclosed on those sites, if any. The links on the Site do not imply that we endorse or have reviewed the Third-Party Sites, including their privacy policies, if any. We strongly encourage contacting those sites directly for information on their privacy policies.
Your Rights and Abilities
If you are a California resident, you have the following rights:
the right to know what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which the Personal Information was collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we disclose Personal Information, and the specific pieces of Personal Information we have collected about you;
the right to request the correction of any inaccurate Personal Information;
the right to request that we delete your Personal Information, subject to certain exceptions;
the right to not receive discriminatory treatment for exercising your privacy rights; and
the right to opt-out of the sale or sharing of your Personal Information.
Certain information we collect may be exempt from these rights, for example, because it is public information (i.e., it is made available by a government entity) or covered by a specific federal privacy law.
How to Submit a Request to Know, Access, Correct, or Delete
If you would like to submit a request to know, access, correct, or delete your Personal Information, you can email your request to privacy@microgridpower.com, contact us at 1-833-MICROGRID, or you or your authorized agent may complete this webform.
Once you submit a request, we will verify your identity confirming certain information you provide against the information in our files about you (e.g., your email address, name, phone number, or other identifying details associated with your account or prior interactions with us). If you are an agent authorized to make a request on a California resident’s behalf, please indicate that when submitting your request. Agents must generally provide a signed authorization evidencing their authority to act on behalf of another individual
Once we have verified your request, we will make good faith efforts to evaluate and act on your request, but there may be circumstances in which we might not grant your request (e.g., if you submit a request to delete that would violate our recordkeeping obligations). If we deny your request, we will tell you why unless we are prohibited from doing so by law.
Protecting Your Personal Information
Although no website, app, platform, or business is 100 percent secure, the security and confidentiality of your Personal Information is important to us. We do take administrative, technical, and physical measures to protect the information you provide to us.
Data Retention
The retention period for each category of Personal Information varies depending on the type of business record in which it is maintained. The criteria used to determine the retention period for the Personal Information category is set based on the length of time Micro Grid needs the record for: (1) its original purpose; (2) other operational purposes, such as audits and reporting; (3) statutory and regulatory requirements for retention; (4) best industry practices; and/or (5) legal compliance, including legal defense and legal holds.
Policy Updates
We reserve the right to update, change, amend or modify this Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Information. This Policy was last updated on the date indicated below. Your continued use of the Site after any changes or revisions to this Policy become effective shall indicate your agreement with the terms of the then-current Policy.
Effective Date
This Privacy Policy is effective as of, and was last updated on, March 3, 2026.
Contact Us
If you have any questions about this Policy, our practices, or your privacy rights, please contact us at at 1-833-MICROGRID or privacy@microgridpower.com.
| Personal Information We Sell/Share | Purpose of “Selling” or “Sharing” | Categories of Third Parties We Share With |
|---|---|---|
| Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, or passport number. | • For marketing and advertising purposes • For data analytics • As part of our corporate structure | • Affiliates • Marketing and advertising partners |
| Categories of personal information described in subdivision (e) of Section 1798.80 (e.g., name, physical characteristics, telephone number, credit card number, debit card number, or any other financial information). | • For marketing and advertising purposes • For data analytics • As part of our corporate structure | • Affiliates • Marketing and advertising partners |
| Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement. | • For marketing and advertising purposes • For data analytics • As part of our corporate structure | • Affiliates • Marketing and advertising partners |
| Professional or employment-related information, such as your job title, business contact information, domain, industry, location of company headquarters, and company size. | • For marketing and advertising purposes • For data analytics • As part of our corporate structure | • Affiliates • Marketing and advertising partners |
| Commercial information, including records of personal property; products or services purchased, obtained, or considered; or other purchasing or consuming histories or tendencies. | • For marketing and advertising purposes • For data analytics • As part of our corporate structure | • Affiliates • Marketing and advertising partners |